A virtual assistant is generally a contractor who is hired to complete administrative tasks for a small business. Many, or all, of the products featured on this page are from our advertising partners ...

YSO helps event and service businesses scale with vetted VAs, structured onboarding, and operational systems that ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

There were an estimated 3.9 million secretaries and administrative assistants in the United States in 2016, according to the Bureau of Labor Statistics. However, this figure does not distinguish ...

I hired a virtual assistant and work with her five hours a week. It was hard to ask for help, but since she started three years ago, my productivity has improved. During that time, I've finished my ...