Heading home for the holidays gives you a great chance to help older parents with their tech. The visit often comes with questions about phones, computers, smart TVs and the new artificial ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

The Boston Division of the FBI is warning consumers of a recent rise in sophisticated tech support scams that have drained victims’ bank accounts. The Bureau says people can avoid this scam if they ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. Citibank said it couldn’t recover the funds, which criminals wired from inside his account. David Welles ...