Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

Organizational structures can inhibit or promote performance, depending how effectively the supervisory relationships and workflow influence productivity. These define departmental structure and the ...

Performance management is an integral part of the workplace as it provides a platform for supervisors and managers to measure employee performance and determine whether employees are meeting the ...

Technology remains under-utilized as performance gap among companies widens. Manufacturing performance correlates directly to frequency of measurement, yet 84 percent of manufacturing companies are ...

Every year organisations roll out their refreshed strategies, new KPIs and ambitious goals for the year ahead. But despite the changing pace in work patterns, technology and workforce requirements, ...

This technical note describes measuring performance in tax administration. Performance measurement is an ongoing process of ascertaining how well, or how poorly, an organization is achieving its goals ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...

It seems hard to believe that anything to do with data, content management and business performance management could be 20-years-old. But it is. To mark the 20th anniversary of the Balanced Scorecard, ...

This is an excerpt of the original article. It was written for the January-February 2024 edition of Supply Chain Management Review. The full article is available to current subscribers. Back in 2019, ...

Recent revelations that employees at U.S. Department of Veterans Affairs hospitals falsified performance data on patient-appointment wait times in order to receive larger bonuses have turned the ...