Why is integrated service delivery, leveraged by technology, so hard to do? It's not a problem with the IT, any CIO will tell you. Rather, the trouble lies in the political challenge of rewiring a ...

Since the creation of a unified Department of Housing and Human Services (HHS), Boulder County, CO has been a testament to the benefits of holistic human services delivery. Through its integrated ...

“In the past, CIOs deployed their own self-contained application architectures on their own servers and storage systems. This old model is giving way to a hybrid application architecture that combines ...

A Virginia-based consultant on Monday pitched the merits of combining workforce and social services programs to provide what he called an integrated service delivery model and a "one-door" approach to ...

(Suva, Fiji / Nuku'alofa, Tonga) The integrated public service delivery in Fiji and Tonga, better known as the REACH project, is being scaled up with funding support provided by the Government of ...