The passenger was reportedly in tears by the time he was allowed access to the lavatory during the delayed flight ...

Boarding a plane is a chaotic procedure at the best of times, but when passengers do this, it can turn things from bothersome to plane delay in a heartbeat.

The aim of any Flight Attendant or cabin crew member is to have a safe and efficient flight. Often just seen as servers, flight attendants are trained in all manner of emergency situations to ensure ...