HORRY COUNTY, S.C. (WMBF) - Customer service skills are essential for a number of careers, and Horry Georgetown Technical College is now offering a new program designed around those skills. Whether it ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

A customer loyalty program shouldn’t focus on your brand preferences — it should be all about the customer. Omnichannel loyalty programs can be one of the most successful tactics for boosting revenue ...

United Airlines passengers can now get contact-free help at certain airports. On Tuesday, the airline announced that it has launched “Agent on Demand,” a virtual customer service program that’s ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There is a difference between a repeat customer and a loyal ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...

Financial management software provider BlackLine Systems has added a new customer service offering to help maximize use of its Financial Close Software Suite. Known as the White Glove Service program, ...