To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

Organisations do not require the assistance of a global financial downturn to reach the conclusion that anything less than perfect customer service could have serious repercussions for the bottom line ...

ANSBACH, Germany (Feb. 5, 2020) -- U.S. Army Garrison (USAG) Ansbach housing employees have attended two of four training modules designed to increase their professional customer service abilities.

If you’re interested in building an internal customer service initiative, here’s how to undertake this on your own, based directly on what I’ve found works for me. (I’m a customer service consultant, ...

Training company Balance Learning has launched two customer service courses on fully-interactive DVDs. Last month Balance Learning launched Influencing Skills – the first of a scheduled 14 courses.

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

The MB-230T01: Microsoft Dynamics 365 Customer Service course is an in-depth training course designed to provide learners with the knowledge and skills necessary to effectively use and customize the ...

When it comes to customer service, we have memorable experiences. However, being on the receiving end of bad customer service generally motivates us to spread the word to anyone who is willing to hear ...

The little things we overlook that mean so much to people. With more than 71 percent of the country employed in the service industry, customer service is a major concern to service providers. That is ...