LONG GROVE, Ill. (WLS) -- Officials say they received more than 1,200 emergency 911 calls the night a northwest suburban Long Grove house exploded and dozens of other homes were damaged. Calls came ...

A Fayetteville 911 operator was recognized for “calm composure and decisive action” during an emergency call from a teenager ...

A married 911 operator was canned just months after suing her boss for sexual harassment — but Pennsylvania officials said she’d been having an affair with her supervisor for years. Maille Russell ...

Three Jasper County 911 dispatch operators were recognized for excellence in service, including Team Lead Kellie Balcom for ...

SPOKANE, Wash. -- People across the Inland Northwest are reacting to the recently released 911 call from the 2022 University of Idaho murders case. The 911 call made by the victims' friends and ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

NASHVILLE, Tenn. (AP) — When a 911 call came in saying a woman in Nashville was experiencing sudden labor, emergency operator Kaitlyn Kramer says her training kicked in as she successfully coached the ...